AiMS Health is software that gyms, strength and conditioning teams and allied health clinics use to programme training, record sessions and look after the people they coach and treat. This policy explains what we collect, why, where it is kept and the choices you have. We handle personal information under the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Athlete Intelligence Management Systems Pty Ltd, trading as AiMS Health (ABN 26 698 924 275), Victoria, Australia. Contact: tim@aimshealth.com.au.
You use AiMS through an organisation, such as your gym, club or clinic. That organisation decides what is recorded about you and is responsible for it; we store and process it on their behalf. Questions about the records your coach or clinician keeps are best raised with your organisation first; we will help them respond.
| Information | Examples |
|---|---|
| Account and contact | Name, email address, phone number, the organisation you belong to, your role |
| Training | Your programme, the sets, weights and reps you log, session length and effort |
| Health and wellness | Daily check-ins (sleep, fatigue, soreness, mood), injuries your coach or clinician records, clinical notes written by registered practitioners, testing results such as force-plate jumps |
| Content you add | Messages, notes, photos, form videos and voice messages |
| Connected services | If you choose to connect them: workouts and health data from Apple Health, activities from Strava, and results from testing equipment your organisation uses (VALD, Hawkin Dynamics) |
| Device and diagnostics | A notification token so we can send you alerts, and error reports when something in the app fails |
| Membership payments | Payments are handled by Stripe on its own secure page; we keep a record of what was paid, never your card details |
We do not collect your location. We do not use advertising or tracking tools, and we do not sell personal information.
Health data from Apple Health and other connected services is used only to show your own training record to you and your organisation. It is never used for advertising, never sold, and never shared with anyone else.
Your records are stored in Australia: our database is in Melbourne and files are stored in Sydney, and the app's servers run in Sydney (Google Cloud and Vercel). Some services we rely on are based overseas and may process information outside Australia:
SMS messages are sent through Mobile Message (Australia).
Information is encrypted in transit and at rest. Access is limited to people in your organisation according to their role, and each organisation's records are kept separate from every other organisation's.
We keep records while your organisation uses AiMS. If you delete your account, your login and contact details are removed straight away. Training, testing and clinical records belong to your organisation and are kept by them for the period the law requires (for clinical records, generally seven years); otherwise they are deleted when your organisation asks.
People under 16 use AiMS only with the consent of a parent or guardian, arranged through their organisation.
Email tim@aimshealth.com.au and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
We will update this page if our practices change, and show the date above.